BACKGROUND

The software technology of SAM trucks are a natural fit for the next generation of tech-native firefighters. Mount Hope Community Fire Department (MHCFD) runs a primarily rural department with just 10% of the geographical area being occupied by single family dwellings, multifamily complexes, and an industrial park. Situated in Julian, NC, in the center of the state and east of Greensboro, the MHCFD is run by both paid staff and volunteer firefighters. With a service area population of about 5,500, the department receives about 750 calls per year, 40% of which are fire related.

CHALLENGE

In an area becoming more reliant upon career firefighters rather than volunteer members, MHCFD struggles to recruit new members. After first being introduced to SAM in 2019 at a state show, Chief Larry Moser was ecstatic at the thought of having a new software do some of the work of an operator. After realizing the components of SAM have been in use since about 2012, Chief Moser’s concerns began to wane. However, one major challenge remained: dealing with high pressure hydrants and drafting in rural areas.

SOLUTION

In 2021, it was time to replace Mount Hope’s front-line engine. After extensive research, the department landed on a SAM enabled engine, and took delivery in March of 2022. After receiving the new SAM-enabled truck, Chief Moser noted that, “… it first and foremost solved our issue of pressurized hydrants in industrial and residential areas.”

Because SAM controls discharge pressure automatically, intake pressure conflicts are one less factor on the mind of pump operators. With machines preventing catastrophic human error in routine tasks, the most experienced firefighter on scene is freed up to watch for changing conditions on the fireground and threats to the rest of the crew. SAM’s value isn’t limited to one role or one demographic, either. On the industry-wide trend of lagging recruitment numbers and an aging department, Chief Moser noted that SAM attracts younger talent. Veteran volunteers find it easy to use, too, and the reduced risk of repetitive use injury helps keep current firefighters on the force – and out of the hospital – for longer.

RESULTS

Chief Moser notes that he did not need to train their junior firefighters (16-year-olds) as SAM is just another extension their daily use of technology. SAM has made training, recruitment, and operations easier for Mount Hope. Chief Moser stated, “It has been nothing but positive from SAM.”

“It has been nothing but positive from SAM.”

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