• How many intakes can I operate from the control center?

    Up to 4 intakes can be controlled from the control center.

  • Will the system alert me if there is a problem?

    The system comes standard with a speaker to alert the operator and others on the fireground when critical events are happening with the waterflow or truck. It includes beeps to get the operators attention followed by spoken details of what is happening so the operator can react right away.

  • Will the system automatically close my discharge valves or accidentally cut water off?

    Nope. Never. SAM will not close valves or cut water off to the crew unless the operator tells him to close the valve. The system alerts the operator if there are any problems and if there is a problem with a valve, wiring or connection the valve will simply stay right where it is until the operator troubleshoots the problem or closes it manually.

  • Do I need to set my pressure governor at a certain pressure or RPM?

    Nope. SAM takes care of all of that for you. The only thing you need to do is set the pressure for any discharges you want to open or select the intake to open on the control center. SAM will manage engine speed in the background to maintain discharge pressures and manage intake transition.

  • What parameters can I configure on the system for my department?

    The system is customizable and configurable to your department. The configurable parameters are:

    • Valve names and colors
    • Individual presets can be set for every discharge. Each preset can be a different value based on your department’s guidelines. This way you can make sure every pre-connect gets set to the proper pressure on every fire.
    • Quickset pressures for each discharge can be set to the home screen. You pick up to four of your most frequently used discharges and then put them on the home screen. That will move that discharges preset to the home screen for super easy access.
    • Max operating pressure for each discharge
    • Percentage for low tank warning level (when does the system alert the operator the tank is low)

  • Can I draft with the system?

    Yes. SAM makes drafting easy. The system will automatically pre-prime up to your intake valve and then open the valve once priming is complete. After the source is established, SAM will close the tank-to-pump valve.

  • What functionality do I have on the tablet?

    The tablet is essentially a duplicate of the Control Center. The operator can control their intakes, discharges and tank from the tablet. They will also see any warnings or errors and Manual mode is not available from the tablet though. If manual mode is needed the operator will need to go back to the truck. If you need to pump from multiple locations, you can also add up to two (2) additional truck mounted control centers.

  • Why do I have a pump controller too?

    The pump controller plays an important role in the system. It is there to provide traditional pressure governor functions, pump health info, tank valve controls, optional video input and engine data. Most of the time it is just a reference next to the control center and the operator does not need to interact with it. In manual mode, it provides traditional pressure governor control.

  • Can SAM control foam or CAFs?

    Yes. From the Discharge Control screen on the Control Center you can turn on or off Foam or CAFs if Class 1 SmartFOAM or SmartCAFS is installed.

  • How many discharges can I control from SAM?

    SAM can control up to 12 discharges and have six active at the same time on the control center.  While we hope you don’t get into the situation where you need more than six discharges running at the same time from one apparatus, the system has the same capability as your fire truck does today to run as many lines as you want. If you need more than 6 active lines, you can switch to manual mode and open as many lines as you want. The system won’t manage each line to a set pressure anymore, but you’ll still have your traditional PSI mode to manage the master discharge pressure.

  • What is the maximum operating pressure?

    The maximum system operating pressure is determined by the equipment on the truck and not limited by the SAM system. Since the maximum operating pressure for the Akron valves is 250psi, that is your system limitation. You can set each discharge at a different maximum pressure lower than 250psi though.